call forward hunt group to information mailbox, info greeting doesn't pickup

[miteltech6]

I have setup a hunt group and reroute it always to information mailbox but it doesn't play the infomation mailbox greeting, it says "thank you for calling, enter the person you would like to reach".

Is there a way to setup so that it plays the infomation mailbox greeting?

Thanks

 

[miteltech6]

it's mitel 3300.

 

[kwbMitel]

Does the InfoBox MBX Number match the huntgroup? If not, then you're going to have a bad time.

**********************************************
What's most important is that you realise ... There is no spoon.

 

[LoopyLou]

If the Nupoint doesn't have a mailbox number that matches the forwared DN then it will play whatever its general greeting is. This sounds like what you are getting. i.e Hunt group 3000 needs mailbox 3000.

The beatings will continue until morale improves.