Call forward CPN substitution

[mnpuckett]

Currently when I call forward to my cell it shows the calling party's number. I want it to show the DN that it is forwarding from, so I know that it is a work call. Is this even possible?

 

[kwbMitel]

Maybe, depending on your software version.

In the PRI setup options there is a Replace Number or some such that will insert the caller ID of the system instead of relaying the ID of the inbound call.

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What's most important is that you realise ... There is no spoon.

 

[Supernova99]

Trunk forms if using PRI
ISDN Protocol

Replace External CLID

True or False. Checked box indicates True. When checked, any inbound PRI call that is call forwarded to an external destination over PRI will use the forwarded station's number not the calling party's number for CPN substitution or the default CPN if it not in the CPN substitution form.


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[mnpuckett]

We are using SIP trunks, not a PRI. And, the kicker is that we only want this for 1 extension that has a call forwarding profile setup, not all calls being forwarded

 

[LoopyLou]

Don't suppose you could set it up using EHDU?

The beatings will continue until morale improves.

 

[mnpuckett]

:-\ I guess I'm not too familiar with that. I will have to look it up?