Call Forward Calls from Specific Number(s)

[kaos4life]

We have a 3300 system and are wanting to call forward specific numbers to an external number over the holidays. all other calls should continue on as normal. An Ideas are welcome. Thanks

 

[Supernova99]

setup a speedcall to the number then create s call rerouting always to the speedcall and then assign the call rerouting always on the extn numbers you want to forward

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[kaos4life]

Sorry for my confusion, where do I input the external incoming numbers into. What we have now is a number outside people call into our system. We want a few number when they call in to go to another number, but the rest to go on as normal. I can set up the Call rerouting, but am not sure where I specify the external numbers we are looking for.

 

[SNSSMIS]

Intelligent routing based on incoming caller id.

 

[DoubleUT]

Programm an internal number for eigh of the external numbers you need to divert towards. Use these to programm them into the Call Routing always against Day/Night1/Night2.
Setup the internal numbers to follow that Reroute when appropriate. Happy Hollidays

 

[T8keiteasy]

I'd say, use U.C for intelligent routing

Now, it's about French users too !!!

 

[LoopyLou]

Are you saying you want to forward calls from certain external numbers out of the systems and the rest can still ring in? If so there is no way of doing that directly on the 3300. As mentioned by T8Keiteasy, the UCA client can be setup to direct calls from certain numers but unless you already have it I doubt you want to run out and buy it just for this.

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