Call forward always not working over sip trunk

[mitelnet]

Hi again,
Always with SIP trunk.
I need to forward incoming call on ext 605 to a mobile number. (forward always)

In the COS of my Embedded Voice mail, Phones and my SipTrunkI I enable Public to Public calls enabled & All kind of forward.
But my forward always not working.
So,
I tried the following to test the forwarding:
in the system speed call, I assigne the number 6500 to the mobile number. then I forward always the extension 605 to number 6500. still not working.

then, I tried to configure the Always routing assignment of extension 605 to dial number 6500. still not working.

the result is always: after 4-5 seconds I am trasfered to the embedded VM, instead to be transfered to the mobile number.

Any suggestions please.?

Could it be something wrong with the SIP link? I have 5 sip license trunk.
Please any suggestion...thx you always for your support

 

[MitelInMyBlood]

Check your Interconnect Restriction table. Compare the interconnect number for Incoming (from) trunk to the outgoing (TO) trunk interconnect number. If there is an "R" where they cross in the table then that is your problem.

Original MUG/NAMU Charter Member