CALL FORWARD ALWAYS Display tagging

[RDECIT]

Is there a way to tag/replace the DN numbers displayed on a set when a hunt group/ring group flows on no answer. I know I could use a name tag hunt group however this causes me a problem do do with night and day service voicemail.

A call comes in to a ring group the set shows the ringing party number and the name of the ring group assigned in the telephone directory. Everything is fine.

It then overflows to a Voice hunt group that either directs to a voicemail (in night service) or to another ring group which then overflows to a daytime voicemail. When the hunt group redirects to the second ring group the destination sets show Call Forward Always from <DN of Hunt Group> I'd rather it show a name tag instead of a DN.

Can this be done?

 

[kwbMitel]

You Will need to use a name tag hunt group as this it what it was designed for.

With respect to the endpoint voicemail. Another Nametag Huntgroup can be utilized to force the call into a specific mailbox.

Use this FAQ for reference.
faq1329-7197

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