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Call Focus

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KillianK

Technical User
Oct 8, 2003
517
GB
Hi All,

Can call focus give username details, extension details for analogue lines when a query is run?

Thanks,

Killian

NextiraOne Ireland
 
when you say analogue lines are these anal trunks or extensions. Is this focus I or II, if it is II it has built in CLS so the answer will be yes (as long as CDR connected). If no then it depends on what you have labelled the lines as in admin. In query have a look at the view menu in there will be an option to modify the columns displayed in the query window.

Are you suggesting coconuts migrate?
 
Thanks for your quick relpy. Call Focus II, Trunks. I have had a look at the CTI data and the extension shows up. Hopefully this will be OK??

Cheers,
Killian
 
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