Call Duration

[andy4uk]

Hi Guys,

I have a customer with a 3300 ICP controller, they would like a timer configured..... so when a call has been made, after say 1 hour they receive a warning tone and 5 minutes later the call is automatically terminated.

I have configured this using the extension's C.O.S and the options call duration (set to 1 hour) and call duration forced cleardown timer (set to 5 minutes)

For testing I have set the timers to 2 minutes and 1 minutes, however i don't receive a tone and after 3 minutes I'm still on the call.

Has anyone any experience is setting this up, or can anyone advise if I'm missing any configuration?

Regards

 

[bobcheese]

there is COS options to turn this on as well as setting the times.
Enable call duration limit on external calls - default = No
Enable call duration limit on internal calls - default = No

 

[andy4uk]

Hi Bobcheese, many thanks, didn't realize there were further options to be enabled.....

I have programmed these options against the C.O.S for the users and it didn't seem to work - only when I programmed it against the C.O.S for the trunks it actually worked.

Cheers

Andy