Call disconnecting when transfering to hunt group

[bmow]

I've finally got my license issue fixed, a local vendor gave us some licenses and a card for the 500 to use, however im having a weird issue when listening to my phone tree and selecting an option.. in this case its option 5 and it should transfer me to the hunt group i setup as donations which has a mailbox and two extensions in the group.

However each time i press 5 i get disconnected.
So i ran a syslog the minute i made the call from my cell phone until it disconnected.. would you experts take a look and see if there is something wrong.
All i changed was i edited my cell number out

 320370225mS CD: CALL: 1.9.1 BState=Connected Cut=3 Music=0.0 Aend="Line 1" (1.3) Bend="MainAA(MainAA)" [VoiceMail] (21.42) CalledNum=MainAA () CallingNum=9954xxxxxxx () Internal=0 Time=38993 AState=Connected
 320370272mS CMExtnRx: v=RAS, p1=0
            CMTransfer
            Line: type=NoLine 0 Call: lid=0 id=-1 in=0
            Called[2004 Donations] Type=Default (100) Reason=CMDRdirect  SndComp 
            Tag type=Text flags=0x1 [Donations.] [0x44 0x6f 0x6e 0x61 0x74 0x69 0x6f 0x6e 0x73 0x00 ]
 320370272mS CMCallEvt:    0.9929.0 2341 RAS.0: Transfer CMCauseTransfer
 320370272mS CD: CALL: 1.9.1 BState=Connected Cut=3 Music=0.0 Aend="Line 1" (1.3) Bend="MainAA(MainAA)" [VoiceMail] (21.42) CalledNum=MainAA () CallingNum=9954xxxxxxx () Internal=0 Time=39040 AState=Connected
 320370273mS CMTARGET:     1.9.1 2341 Q931 Trunk:1 CHAN=2: ADD TARGET (N): number=2004 Donations type=100 depth=1 nobar=1 setorig=1 ses=0
 320370273mS CMTARGET:     1.9.1 2341 Q931 Trunk:1 CHAN=2: TARGET: Not in dial plan
 320370273mS CMTARGET:     1.9.1 2341 Q931 Trunk:1 CHAN=2: PrepareTransferTargets Found 0 target
 320370274mS CMExtnRx: v=RAS, p1=0
            CMReleaseComp
            Line: type=NoLine 0 Call: lid=0 id=-1 in=0
 320370274mS CMCallEvt:    0.9929.0 2341 RAS.0: StateChange: END=B CMCSConnected->CMCSCompleted
 320370274mS CMExtnEvt:    v=1011 State, new=PortRecoverDelay  old=Connected,0,0,RAS
 320370275mS CMLOGGING:     CALL:2014/12/1214:37,00:00:39,000,9954xxxxxxx ,I,2004Donations,8770,,Donations,,0,,""n/a,0
 320370275mS CD: CALL: 1.9.1 BState=Disconnecting Cut=1 Music=0.0 Aend="Line 1" (1.3) Bend="MainAA(MainAA)" [VoiceMail] (21.42) CalledNum=MainAA () CallingNum=9954xxxxxxx () Internal=0 Time=39043 AState=Connected
 320370276mS CD: CALL: 1.9.1 Deleted
 320370276mS CMLineTx: v=1
            CMDisconnect
            Line: type=Q931Line 1 Call: lid=1 id=9 in=1
            Cause=16, Normal call clearing
 320370277mS CMCallEvt:    1.9.1 -1 Q931 Trunk:1 CHAN=2: StateChange: END=X CMCSConnected->CMCSCompleted
 320370277mS CMExtnEvt:    RAS: CALL LOST (CMCauseNormal)
 320370277mS CMExtnEvt:    RAS: CMExtnHandler::SetCurrent( id: 9929->0 )
 320370277mS CMCallEvt:    0.9929.0 -1 RAS.-1: StateChange: END=X CMCSCompleted->CMCSDelete
 320370277mS CMExtnEvt:    v=1011 State, new=Idle  old=PortRecoverDelay,0,0,RAS
 320370278mS CMExtnTx: v=RAS, p1=0
            CMReleaseComp
            Line: type=RAS 1 Call: lid=0 id=1011 in=0
            BChan: slot=21 chan=42
            Cause=16, Normal call clearing
 320370279mS CMMap: a=21.42 b=0.0 T0
 320370279mS CMCallEvt:    END CALL:2341 (f506ec84)
 320370280mS CMCallEvt:    0.9929.0 -1 BaseEP: DELETE CMEndpoint f4ff96ec TOTAL NOW=3 CALL_LIST=1
 320370281mS CMMap: PCG::UnmapBChan pcp[78]b1r0 cp_b f584a9f4 other_cp_b f5885474
 320370281mS CMMap: a=21.42 b=1.3 M0
 320370282mS CMMap: PCG::UnmapBChan pcp[32]b1r0 cp_b f5885474 other_cp_b 0
 320370283mS ISDNL3Evt: v=1 stacknum=1  State, new=DiscReq, old=Active id=9
 320370283mS ISDNL3Tx: v=1 peb=1
            ISDN Layer3 Pcol=08(Q931) Reflen=2 ref=0113(Local)
            Message Type = Disconnect
                InformationElement = CAUSE
             0000 08 02 80 90                                     ....
 320370283mS ISDNL2Tx: v=1 peb=1
            0000 00 01 a4 d4 08 02 81 13 45 08 02 80 90          ........E....
 320370283mS ISDNL1Tx: v=1 peb=1
            0000 00 01 a4 d4 08 02 81 13 45 08 02 80 90          ........E....
 320370290mS ISDNL1Rx: v=1 peb=1
            0000 00 01 01 a6                                     ....
 320370290mS ISDNL2Rx: v=1 peb=1
            0000 00 01 01 a6                                     ....
 320370327mS ISDNL1Rx: v=1 peb=1
            0000 02 01 d4 a6 08 02 01 13 4d                      ........M
 320370327mS ISDNL2Rx: v=1 peb=1
            0000 02 01 d4 a6 08 02 01 13 4d                      ........M
 320370327mS ISDNL3Rx: v=1 peb=1
            ISDN Layer3 Pcol=08(Q931) Reflen=2 ref=0113(Remote)
            Message Type = Release
 320370327mS ISDNL3Tx: v=1 peb=1
            ISDN Layer3 Pcol=08(Q931) Reflen=2 ref=0113(Local)
            Message Type = ReleaseComplete
 320370328mS ISDNL2Tx: v=1 peb=1
            0000 00 01 a6 d6 08 02 81 13 5a                      ........Z
 320370328mS ISDNL3Evt: v=1 stacknum=1  State, new=NullState, old=DiscReq id=9
 320370329mS CMLineRx: v=1
            CMReleaseComp
            Line: type=Q931Line 1 Call: lid=1 id=9 in=1
            BChan: slot=0 chan=2
 320370329mS CMCallEvt:    1.9.1 -1 Q931 Trunk:1 CHAN=2: StateChange: END=X CMCSCompleted->CMCSDelete
 320370329mS CMTARGET:     ISDN BChannel 2: in-service check = 1
 320370330mS CMTARGET:     ISDN BChannel 2: in-service check = 1
 320370330mS CMTARGET:     1.9.1 -1 BaseEP: ~CMTargetHandler f5062b50 ep f5089984
 320370330mS CMCallEvt:    1.9.1 -1 BaseEP: DELETE CMEndpoint f5089984 TOTAL NOW=2 CALL_LIST=1
 320370330mS ISDNL1Tx: v=1 peb=1
            0000 00 01 a6 d6 08 02 81 13 5a                      ........Z
 320370334mS ISDNL1Rx: v=1 peb=1
            0000 00 01 01 a8                                     ....
 320370334mS ISDNL2Rx: v=1 peb=1
            0000 00 01 01 a8                                     ....
 320370642mS RES: Fri 12/12/2014 14:38:33 FreeMem=60150636(1) CMMsg=7 (9) Buff=5200 956 1000 7423 2 Links=1721
 320370642mS RES2: IP 500 V2 8.0(44) Tasks=47 RTEngine=0 CMRTEngine=0 ExRTEngine=0 Timer=70 Poll=0 Ready=0 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=1 SSA=0 TCP=23 TAPI=6 ASC=1 SYS=MNTD OPT=UMNT SDSPD=2034

********** Warning: Logging to Screen Stopped **********

Regards,

Meals on Wheels

 

[smokinjoe2938]

when you say tree do you have voicemail pro doing this?

 

[intrigrant]

A name cannot start with a number so "2004 Donations" is wrong, rename it to "Donations 2004" and try again

320370273mS CMTARGET: 1.9.1 2341 Q931 Trunk:1 CHAN=2: ADD TARGET (N): number=2004 Donations type=100 depth=1 nobar=1 setorig=1 ses=0
320370273mS CMTARGET: 1.9.1 2341 Q931 Trunk:1 CHAN=2: TARGET: Not in dial plan

 

[Westi]

if you can call it from a phone then the problem is the Vm, just delete option 5 and redo it but like intrigrant said rename it first.

Joe W.

FHandw, ACSS (SME), ACIS (SME)


ôThis is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter