I have a simple issue, with the a simple system.
I have a customer with an IP Office 500v2 Basic Edition with (5)1408 sets.
The customer is trying to use a feature code (F20) to set up call coverage to another extension. It works for approximately 5 to 10mins then goes back to a normal state.
I walked her through programming coverage buttons, this seems to be working, but she doesn't like the idea of giving up one of her precious programmable buttons(implied sarcasm there, was the price for a 1416 really a deal breaker?).
Has anyone else seen this? Am I overlooking something?
I have a customer with an IP Office 500v2 Basic Edition with (5)1408 sets.
The customer is trying to use a feature code (F20) to set up call coverage to another extension. It works for approximately 5 to 10mins then goes back to a normal state.
I walked her through programming coverage buttons, this seems to be working, but she doesn't like the idea of giving up one of her precious programmable buttons(implied sarcasm there, was the price for a 1416 really a deal breaker?).
Has anyone else seen this? Am I overlooking something?