Call Centre Reports - Sharepoint

[forcetranquille]

Hi Guys,

do you know if it's possible to send the scheduled reports on Microsoft sharepoint ? If yes what are the requirements ?

Thanks !

 

[Jim257]

Off the top of my head I've not heard of being able to send reports directly to Sharepoint. The way I'd do this (and it may be a bit long winded) is to connect directly to the Symposium database with Reporting Services, build your own reports, and publish them to sharepoint.

At the moment I'm using SSIS to pull information from the Symposium database every 15 minutes, putting that into a data mart and then publishing reports using SSRS.

If you're competent at creating SSIS imports, databases and SSRS reports you're looking at a couple of days work I'd say.

Cheers,

Jim.

 

[Pir8Radio]

I may be in left field, but if you give the CCMA machine access to write in the sharepoint document library you are able to map those libraries like regular shared folders... schedule to save to that mapped drive.. "should" work...