phonedudeSr
IS-IT--Management
Could anyone direct me to where I can find information on how to develop scripts in Symposium and CC6. It has been awhile since I have done it.
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Call Center Scripts
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effort1584
Vendor
The guide can be found by googling nortel contact center 6 scripting. There is a link to the pdf at btbusiness.
That being said scripting is quite easy to write, and extremely easy to not know what you don't know. Test all scenarios thoroughly.
That being said scripting is quite easy to write, and extremely easy to not know what you don't know. Test all scenarios thoroughly.
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