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Call Center Reporting Screen

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ohiojake

ohiojake

Technical User
Feb 27, 2007
18
US
I have a Call Pilot 150 3.1 with basic Call Center running off a MICS. I'm wanting to display the calls in queue on a screen so all agents can view this information. Any suggestions how to go about this?
 
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1. Buy and install reporting keycode
2. Setup reporting
3. Use the included ipview software on the PCs (or get external wallboard)
 
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