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Call Center Real Time Reporting

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Sooperbohl

Sooperbohl

Technical User
Mar 2, 2004
164
US
I have a BCM 3.6, running the call center application. Site was polling stats from the BCM to a windows XP workstation on the supervisors desk. Someone rebooted the PC and now realtime stats will not display. I can ping the BCM from the workstation. On site tech has removed the application and re-installed to no avail. Checking the BCM key codes, I have a call center app keycode but there is not one for reporting. All related services are running. Anybody have any ideas on this?

Thanks,

Soop
 
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