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Call Center on BCM 400 4.0

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dnnysgir

dnnysgir

Technical User
Mar 10, 2003
14
US
Ok so we purged files on the RCC and now:
I was able to speed up the reports by setting up a new folder on the RCC but now I cannot access any of the new data. “Invalid Request” is the error I get when I try to Get Latest Call Center Data or when I try the Contact Center Connection. This also means our Wallboard is not functioning.

Any help is appreciated.
 
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