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Call Center CLID

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Bucky101

Bucky101

IS-IT--Management
Feb 9, 2006
419
AU
Is it possible to set the caller ID to instantly display the skillset name. At the moment, it displays the CLID on the agents phone for a couple of rings and then the skill set.
 
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You'd have to set CLID to None in call center. It'll display the name or number for a couple seconds, then the skillset name if CLID is enabled.
 
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