Call-by-Call reports 1

[martinkonicek]

I use call by call report ==> I know that I can do this statistic max. 1 hour ago and it is generated every 15 minutes but even though I could not see all the calls.

To find and issue I tried to dial my line from mobile phone when running LD80 - call trace which identified call as CALL ID 0 1773. I waited 15 minutes and after did call-by-call statistic and requested call have not been found. Attaching screenshot and trace.

TRAC - Trace calls for specified customer and DN/LSC DN 00 1309
---------------------------------------------------------------
IDLE TN 004 0 04 08 MARP



TRAC - Trace calls for specified customer and DN/LSC DN 00 1309
---------------------------------------------------------------
ACTIVE TN 004 0 04 08
ORIG TN 008 22 DID RMBR 1 22 INCOMING TRUNK CALL
TERM TN 004 0 04 08 KEY 0 SCR MARP CUST 0 DN 1309 TYPE 3904
DIAL DN 1309
MAIN_PM ESTD
TALKSLOT ORIG 29 TERM 29
EES_DATA:
NONE
QUEU NONE
CALL ID 0 1773
---- ISDN PRA CALL (ORIG) ----
CALL REF # = 5820
BEARER CAP = VOICE
HLC =
CALL STATE = 10 ACTIVE
CALLING NO = ********* NUM_PLAN:UNKNOWN TON:UNKNOWN ESN:UNKNOWN
CALLED NO = 1309 NUM_PLAN:E164 TON:UNKNOWN ESN:UNKNOWN

 

[sandyml]

Do you have call-by-call turned on for the application adn the Master Script?

 

[martinkonicek]

sandyml: How could I check it?

 

[captaingadget]

Are you confusing the call ID from the Meridian with the call ID from symposium/CC6 - they will be different. To check if call by call is turned on, look in historical stats configuration - call by call stats.

 

[martinkonicek]

captaingadget: Thanks a lot - I see the problem I have.