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Call bounce Back to AA

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rikelmim

rikelmim

IS-IT--Management
Aug 11, 2015
7
US
Hello,
Have a client that has a nortel system. the issue is that when they call certain numbers, if no one picks up, the call bounce back to the AA. Thing to mention is that this happens when they call the direct number, not the extension. Any suggestions? Thanks
 
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You need to provide details of system type, software version, voice mail type, line type. etc

Marv ccna
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Sales, Installation & Service for Norstar, BCM, Samsung & Allworx Serving Ottawa and Eastern Ontario since 1990
 
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