Call Blocking external numbers 1

[bhassell2000]

Is it possible to block and external number from calling in to the PBX with out using the Telco to do it? I am being asked to block and individuals home and cell number from making harrassing calls to a site. I don't think I can in the m1. No one believes that it has to go through Telco. Telco tells me they wont block a cell without a long investigation to prove harrassment

Any ideas?

Thanks,

Buddy

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[NortelGuy1979]

Buddy,

Hi from another Black Box engineer (I work for another branch in our TS department)...

Anyway, you cannot do what you're wanting unless you screen the calls thru Symposium - and then, you're only screening a DID at a time (all your DID have to be CDN then write a script to check the CLID and block the call if it matches the CLID you don't want...)

In short, no, you can't do it unless it's for one specific DID; otherwise you're going to have a ton of CDN's and scripts and your numbering plan is going to be a mess.

-Matthew

Matthew - Technical Support Engineer

 

[bhassell2000]

I didn't think it was possible but had to prove it to the boss. How do I do it for one specific DID number?

I didn't know you were Blackbox too.

Thanks,

Buddy

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[NortelGuy1979]

Yep, I'm Black Box Network Services - Los Angeles.

In short, here's what you do:

1) Make the PDN of the phone a non-DID; you can still have rollovers, FDN/HUNT/LHK, etc...
2) Build the DID number as a CDN
3) Acquire the CDN in Symposium / CCMS and add it to the Master Script; point to its own Primary Script

Assume the DID is x7580
Assume the non-DID you assigned it is 6580

That primary script should say something like this:

IF CLID = 3105551212 THEN (the number you want blocked)
GIVE BUSY (or DISCONNECT, or whatever you want it to do)
ELSE
ROUTE CALL 6580
END IF

That will screen the calls for the CLID of 3105551212 (calling number) and if that is the number that called, then it'll give it busy, or disconnect; whatever you want.

If it's NOT that number calling, it'll route it to the phone.

It's really messy....

-M

Matthew - Technical Support Engineer

 

[bhassell2000]

oh, I don't have symposium, just an option 61

Thanks,

Buddy

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