Call Advice for Voice Recording wav file location

[harveystephenb]

Recently migrated from BCM to IPO 9.1. Looking for option to announce "Your call is being recorded for quality purposes" to caller connected to employee when they turn on call recording.

See option selected(check box is checked) in VM Pro in Administrative-->Preferences-->General tab "Play Advice on Call Recording" just to right of option (drop down"Max Call/VRL Recording Secs".

I was just requested by user for the call recording feature and so tested and recording plays "Warning your call is being recorded"

Where is this wav file located so I can re-record it?

 

[sizbut]

Its the aor_00.wav file. Create yourself a little module with an Edit Play List action that points to it and give the user a Voicemail Collect short code that points to that modules (that's the basics but you can add pin security (enter a $ in the Pin field on the actions General tab) and play the existing greeting before prompting whether to record a new prompt and loop it and in the process learn a good bit about how flexible VMPro can be).

Stuck in a never ending cycle of file copying.

 

[harveystephenb]

Thanks for the location (file name) info. I am not interested in letting users re-record this message. I would simply like to re-record it using different words. Now that I know where it lives I can do this.