call accounting system

[kerb]

Is their any good cheap call accounting system out their for a Definity V11 system?
Thanks
Ken

 

[dmoore7648]

Veramark makes a good product at a great price. For 1075 stations including IP you are looking at about $11,000.

 

[mmcalli]

dmoore7648,
You must have a silver spoon in your mouth if 11,000 is Great Price :>)
kerb,
You might consider Trisys TapitEX- they have a 30 day working demo. It's decent but lacks the bells and whistles.

 

[Konri]

I'm using Polish software TELBAZA (because i'm from Poland)
They have english version.

This software is good and not expensive.
It can work with cdr buffer od directly wiyh PBX
But it need separate computer because it can be not stable

Ask them directly marketing@contec.com.pl
or by best dealer probell@probell.pl


English version of webpage

http://www.contec.com.pl/index.php?lang=en

 

[mdeeves]

TAPIT is decent. Gives you all the info that you need and you can create the reports that it doesn't provide. You can even set it up to deliver reports via e-mail to dept heads so that they can track usage and costs.

i used a TAPIT setup at 11 locations all controlled by the home office and we did it for under 10K. That was with our own PC at each location including the Home Office. (PC prices not included.)

 

[mikeydidit]

We use Microcall by Micrortel. After researching different products, this package seems to have the most bang for the buck. Very good product and excellent technical support.

Mike Jones
LSUHSC

 

[n00benduser]

^^^ I agree with Mikey. I use Microcall and it is great.

 

[GroundRatt]

I use Microcall also and they have great support service.