CA Arc Serv and Unrecognized Media error

[polani]

Guys

I have configured my BM VTL in CA Arc serv ( r12 SP1 ) and it is showing me as IBM-V3584 library.

But problem is that i am getting a tape group of automatically named as "PGROUP0", so i added my VTL and its cartridges in this group destination.

There are some issues i am facing ( altough first backups were successfull) .. One annoying error is that media cartridges become "Unrecognized Media" and if i do inventory on slots , sometime they become as blank media while sometime inventory process also fails.

What is that "Unrecognized Media " actually mean.. I was able to do the format media and label them as well but formating also failing sometimes with Unreadable Media error?

What to do ? IBM Protectier Gateway is certified with CA Arc serv r12 so these problems should not happen?

Should i go for upgrading SP ? Will it help?

Here comes polani Once again!!!

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[fabio9]

generally speaking "Unrecognized Media" is a tape of an unknown format type. maybe an issue in the vtl configuration ?

 

[davidmichel]

yes SP2 for 12.0 should be installed.
what version of windows
what controller
stand alone or SAN
what brand server