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Bypassing Greeting

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btrain08

Technical User
Apr 13, 2009
332
US
I have an issue where if you call a user directly and the vm greeting starts playing you can press 1 to bypass this. However, if you call a user and the admin picks up his bridge and she transfers the call to VM the system doesn't not allow to bypass the greeting. Anyone seen this before and how is it fixed?
 
Its an mm 3.1 sp3 with cm 5.2 8730's as pbx.
 
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