cmartin_jp
IS-IT--Management
I have a 9641 with 3 button modules that lost all of the labels overnight. I checked in ASM and all of the labels for the busy-ind options are blank. The autodial labels however are still there. I re-entered all of the labels and commit the change. It says it was successful, however, when you view the endpoint it shows blank labels in ASM again. I tried changing the extension argument to make sure the commit is actually applied and it is updating, so it appears that something is preventing labels for busy-ind buttons on this phone. I tried updating labels on a different extensions and those did stick so I'm not too sure what is going on. Any help would be greatly appreciated.