Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

BusyOut Hunt Group

Status
Not open for further replies.
patrober

patrober

Technical User
Jul 10, 2023
5
US
I need to make a change to a hunt group and we have multiple agents skilled for that hunt group. Is there any way to busyout a hunt group or put it out of service so I can make those changes without taking all of the agents out?
 
Sort by date Sort by votes
What kind of change? Some things can be changed on the fly but you can set up feature codes to busy/release hunt groups.
 
Upvote 0 Downvote
I need to change it to an EAS skill. It says object in use when I try to make that change.
 
Upvote 0 Downvote
The hunt-group form will no longer have members when you change it to a skilled EAS hunt-group

The hunt-group cannot be changed or removed while group members of the non-skilled hunt-group are active.

A great teacher does not provide answers, but methods to teach others "How and where to find the answers"

bsh

49 years Bell, AT&T, Lucent, Avaya
Tier 3 for 39 years and counting
[URL unfurl="true"]http://bshtele.com[/url]
 
Upvote 0 Downvote
Status
Not open for further replies.

Similar threads

km9v
  • Question
Hunt group question
Replies
3
Views
613
Tanzeem97
Tanzeem97
glmyers
  • Locked
  • Question
Hunt Group
Replies
0
Views
149
glmyers
glmyers
MGS_33
  • Locked
  • Question
Busyout ip-network region / range 1
Replies
2
Views
491
MGS_33
MGS_33
glmyers
  • Locked
  • Question
Hunt Group
Replies
9
Views
220
glmyers
glmyers
glmyers
  • Locked
  • Question
TRUNK GROUP REPORT
Replies
3
Views
323
glmyers
glmyers

Part and Inventory Search

Sponsor

Back
Top