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Busy tone on release 3

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acalesini

Technical User
Nov 12, 2004
10
IT
Since I have upgraded to release 3 I cannot hear the busy tone for internal calls (when the called user is already calling).
On the called phone will lamp the b= line and the calling user hear free tone.

How can I do?

Thanks
 
What have upgraded from?

Old school Alchemy engineer - trying to keep up with the times [hourglass]
 
I think it was 2.1.27.
And busy tone was working

bye
 
Try to modify two parameters :

1-locale busy tone to enable if necessary in system\telephony

2-off hook station in user\telephony : if enabled the phone hangs up when destination is busy (without generating busy tone).
 
I have already tryed. but it does not work.
Thanks
 
This is normal operation on R3, and most people find it an improvement over the old Call Waiting method, which I'm assuming you had disabled.

If you want to restrict users to only getting one call at a time, remove all but one of their call appearance buttons.



Peter Sherwood

Morrack Consulting
 
Can you transfer a call with one appearance?
I'm guessing not.
I would consider a field to restrict last call appearance to outgoing an improvement.
 
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