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Busy signal on xfer to phone that is forwarded to Pri

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DennisTCS

Technical User
Nov 11, 2019
1
US
We have a vMCD 9.1 that all the 69xx phones are primary to. We have a physical mcd 9.1 that is for the analog and PRI.
Here is the scenario.
EXT 1707 forwards his phone to an outside number.
a. if you call his direct number. nxx-xxx-xxxx the call routes to his programmed number just fine. You hear ringing and call is connected when answered.
b. if you transfer a call, call his number internally, or the Nupoint voicemail transfers a call to 1707.
You hear 10 seconds of fast busy, The outside number rings ok and when you answer it, you hear the fast busy also.
Then the call cuts thru and both parties can talk.
It is a fast busy on calling party for 10 seconds each time.

Any ideas?
 
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