If my 1st incoming trunk (from telco) is busy, can I program my PBX to rollover to the 2nd incoming trunk? Or is this something that the phone company must set-up for me?
Well, being an 'ole retired phone guy, I gotta tell ya that the phone company has to make that happen for you. When you call them, tell them that you want to build a "hunt group" with your main (listed) phone number as the "pilot". They will take it from there...
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