Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations IamaSherpa on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Busy lamp for a group

Status
Not open for further replies.

cztech

Technical User
Jul 2, 2003
416
US
I have a button on a phone that is setup to dial a 2-extension hunt group. My problem is I cannot show when these two extensions are active on a call, such as you would with a regular user/username button. Is there anyway to program a hunt group on a button that will show if it's busy or not, and will also act as a speed dial?
 
Action: Group Tele. #: "groupname"
 
Note that the Group feature on a button only works if queuing is enabled for the group.

Also allows you to pickup waiting group calls which is useful if you have a group that only occasionally get very busy and needs extra cover.
 
I just wish the "DROP" opton wasn't there. That is truly stupid. I do also wish it would tell you how many calls were in the queue.

Kris
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top