Busy Buster???

[telcorookie]

A customer says that his old phone system he calls a merlin system. I never saw it.. Anyways, he claims that system has a feature called busy buster. So if he calls someone, and the line is busy. Then this busy buster feature kept trying that number until it rings, then it rings his phone as well.

Any ideas?

Thanks

 

[Dexman]

I think one of the wall-mounted Merlin 820 systems (D2 possibly) had the Busy Buster feature.

If it ain't broke, I haven't fixed it yet.

 

[TouchToneTommy]

Busy Buster was a feature on the Merlin Plus systems, which used up a station port. It is only timers that place the call, stay off hook for a period of time, hang up and pause for another period of time, and then start over.

A better way on a Partner is to use a Panasonic single line speaker phone plugged into the Aux port of a Partner phone. I don't recall the model numbers of the Panasonics, but they had call progress detection built in, so if it reached a busy signal, it would automatically hang up (sooner than the busy buster), wait and then redial. It it detected ringback, it stayed off hook on speaker, whereas the Merlin Busy Buster would time out and hang up even if the call was going through.