I'm trying to create a pdf out of a word document but it turns the bullets into question marks. Can you please help me figure out how to stop this from happening. I have Adobe Acrobat 4.0
Try using a different bullet - it could be that the bullet is from a font that cannot be embedded in the PDF. In Word, go to Format>Bullets & Numbering, click the 'bullets' tab and selet anything other than 'none' and then click the 'customise' button from where you can click the 'font' button and change the font used for the bullet.
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