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BUG0822

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CraigUK

CraigUK

Technical User
Jun 2, 2004
48
0
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AU
BUG822
BUG822 + 00612322 00E7CE8D 00E7CBE6 00E7CAD3 00761B20
BUG822 + 00760EAC 0076038F 00ABB9F3 00ABB30E 08FA798B
BUG822 + 00AB1847 08FDF013 00589576 005893FE 005890AA
BUG822 + 00584C81 0057FA04 0050BC9C

The above means the following, 'ACD supervisor’s active CR does not equal the observe key link while in observe
mode. Procedure ACD_IO'

Can someone please shed some light on this one? I want to try and stop the messages coming out but don't understand the procedure ACD_IO!!!

Have used conv in LD32 to find the TN. I think I have but it is a 3905.

Regards Craig
 
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look at your acd supervisor sets, because it's an observe problem, one of them may have a program error.. conv does not help much
NPR000
.conv 1b20
=> 024 1 08 16

is about the only physical tn i spotted

john poole
bellsouth business
columbia,sc
 
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Thanks John. I managed to find a tn on the bottom line BUG822 + 00584C81 0057FA04 0050BC9C
Cannot remember which one though but it was an agent set and not a supervisor set. I think I will out and then recreate the agent as well as the supervisor phone and see how that goes.
Pity these bug messages don't give better info!
By the way what does ACD - IO mean?
 
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