Bug Code 440 1

[mte0910]

Anyone know what it is?

 

[Reusser]

Title:
BUG440

Facts:
Commercial Processor Platforms


Symptoms:
BUG440

Many BUG440's printing out.

BUG440-TNTRANS on TERTN failed. Procedure CDR

BUG440 + 046F40E0 09CCEFFC 044BDE48 044BDB1E 043642C6
BUG440+ 04363F52 04363EB0 0435C20C 04AF2C7C
046F40E0 - bug
09CCEFFC - overlay prog/sysload 2
044BDE48 - cdr
044BDB1E - cdr
043642C6 - acd
04363F52 - acd
04363EB0 - acd
0435C20C - acd
04AF2C7C - workshed


Cause:
Refer to PRS BV83561


Fix:

Install patch MPLR12018.

 

[Reusser]

Solution ID: NORT179200 Product Family: Enterprise Voice Create Date: 09/03/2004

Title:
BUG: BUG440

Facts:
Succession

3.0

Not service affecting


Symptoms:
BUG: BUG440

System is printing streams of BUG440 related to CDR


Fix:

Install mplr18906

 

[kcfonman]

If you are getting alot of them, you will need to get MPLR12018. Only for X11.24, and X11.25.

TN information is not correct while sending information to CDR port.

 

[mte0910]

Thanks everyone. As it turned out, we had an NCOS problem that was causing calls to get routed based on the intercept. Each call seems to have produced an instance of the 440. With our routing fixed, the codes vanished.

Thanks for your timely responses.