I've just installed RedHat 7 but I can't get my modem to work. I think it has detected it OK (although I don't know which device it is - how can I find out ?) but the initialisation seems to fail. Running the modem query utility produces no results (all answers are blank). What do I need to do to get my modem working ? As you've probably guessed I'm a bit of a newbie, so lots of hand-holding would be appreciated. Thanks.