I ask a question about printing before and appreciate all the help. The recommendation is to set IP to static for the printer. I tried that with the router but still having problem. Turn out that with Brother printer you set static Ip via the printer itself. See quote below.
I was able to print, but now I am unable to print over the network to my wireless printer. (Cannot print, can not print, can't print)
Description of Solution 200000018574
If you were able to print, but now can't,
please do the following:
Verify the printer is set to: Use Printer Online.
For Windows Vista:
1. Click on WINDOWS/START and type CONTROL PRINTERS in the Start Search line. Press the ENTER key. Or click Control Printers from the Programs list.
2.
Right mouse click the Brother printer. Select Run as administrator and left click Open. The print queue will open. If print jobs are listedin the printer queue, click Printer (at the top of the window) and clickCancel All Documents to delete the pending
print jobs. Click Yes to confirm deleting the print jobs.
3. Click Printer at the top of the window again. Make sure that Pause Printing and Use Printer Offline are not check marked. If either settingis marked, click on the check mark to remove
it.
4. Try printing a document from a program.
For Windows XP and 2000:
1. Click on START, RUN, and type CONTROL PRINTERS, then click OK.
2. Double-click the Brother printer to open the print queue. If print jobs are listed in the printer queue,
click Printer (at the top of the window) and click Cancel All Documents to delete the pending print jobs.Click Yes to confirm deleting the print jobs.
3. Click Printer at the top of the window again. Make sure that Pause Printing and Use Printer
Offline are not check marked. If either settingis marked, click on the check mark to remove it.
4. Try printing a document from a program.
Verify the Printer is configured with a valid IP address.
a. Print out the network setting page by pressing
the Set button three times. A page will now print on the Brother Printer with the current network settings. If the IP Address of the printer starts with 169.254.X.X, the printer is not communicating with the DHCP server on your network. Please reset and
configure the network card for your wireless network.
*NOTE: if the Brother machine was just connected to the network it may take up to 2 minutes before this option is available.
b. On your PC, open the command prompt:
2000/XP Users, Click on
START, RUN#, erase any existing text in this boxthen type CMD and click OK. Type IPCONFIG at the prompt, then press ENTER.
c. Compare the IP address, subnet, and gateway of the PC listed in the command prompt to the information listed on the Network
Settings list printed from the Printer.
The first three sets of numbers should be identical. The last sequence of numbers MUST be different. If this is not the case you will need to change the IP address of the Printer.
d. PING the Brother IP
address.
Open the command prompt on the PC by clicking START, RUN, and then eraseany existing text in this box.
At the command prompt type: ping XXX.XXX.XXX.XXX (XXX.XXX.XXX.XXX = the IP address listed on the network)
If there is a reply to the
PING command, verify the driver is configuredwith the correct IP Address.
1. Click on WINDOWS/START and type CONTROL PRINTERS in the Start Search line. Press the ENTER key.
2. Right click on the Brother driver in the Printers List and select
Properties.
3. Select the Ports tab.
4. Expand the Port column so you can see the entire name or IP Address the port is assigned to.
5. Verify this number is the same as the IP Address from the Network Settings Page. If the number is different,
Click the Add Port... button.
6. Select Standard TCP/IP Port and click New Port. Follow the New Port Wizard to assign the printer the IP address you configured for the printer. Close the New Port window.
7. Click Apply to set the IP Address port in
the Properties. Click OK toexit Properties.
8. Print a test to confirm the printer is now online and working.
Brother strongly recommends assigning the printer a static IP Address. You can use the current IP Address or obtain a new IP Address from
your network administrator or Internet Service Provider.
Once you have obtained an IP Address for the printer you will need to assign that IP Address to the printer and set it as a static IP Address.
1. Open an Internet web browser (ex. Internet
Explorer).
2. Enter the current printer IP Address on the Address line and press the Enter key on the keyboard. This will display the printer's built in web management page.
3. Select Network Configuration. A login screen will appear. The
defaultUser Name is admin. The default Password is access. Click OK.
4. Click Configure TCP/IP.
5. Keep the same IP Address or enter the new IP Address in the IP Address field.
6. Next to Boot Method select Static.
7. Click Submit.
8. Close
the Internet web browser.
9. Print the Network Configuration from the printer again by pressing the GO button three times. Verify the IP Address listed on the last pageis the IP Address your network administrator or Internet service provider supplied
to you. To the right of the IP Address, it will indicate (set manually).
Hope this help other people with this problem.
I was able to print, but now I am unable to print over the network to my wireless printer. (Cannot print, can not print, can't print)
Description of Solution 200000018574
If you were able to print, but now can't,
please do the following:
Verify the printer is set to: Use Printer Online.
For Windows Vista:
1. Click on WINDOWS/START and type CONTROL PRINTERS in the Start Search line. Press the ENTER key. Or click Control Printers from the Programs list.
2.
Right mouse click the Brother printer. Select Run as administrator and left click Open. The print queue will open. If print jobs are listedin the printer queue, click Printer (at the top of the window) and clickCancel All Documents to delete the pending
print jobs. Click Yes to confirm deleting the print jobs.
3. Click Printer at the top of the window again. Make sure that Pause Printing and Use Printer Offline are not check marked. If either settingis marked, click on the check mark to remove
it.
4. Try printing a document from a program.
For Windows XP and 2000:
1. Click on START, RUN, and type CONTROL PRINTERS, then click OK.
2. Double-click the Brother printer to open the print queue. If print jobs are listed in the printer queue,
click Printer (at the top of the window) and click Cancel All Documents to delete the pending print jobs.Click Yes to confirm deleting the print jobs.
3. Click Printer at the top of the window again. Make sure that Pause Printing and Use Printer
Offline are not check marked. If either settingis marked, click on the check mark to remove it.
4. Try printing a document from a program.
Verify the Printer is configured with a valid IP address.
a. Print out the network setting page by pressing
the Set button three times. A page will now print on the Brother Printer with the current network settings. If the IP Address of the printer starts with 169.254.X.X, the printer is not communicating with the DHCP server on your network. Please reset and
configure the network card for your wireless network.
*NOTE: if the Brother machine was just connected to the network it may take up to 2 minutes before this option is available.
b. On your PC, open the command prompt:
2000/XP Users, Click on
START, RUN#, erase any existing text in this boxthen type CMD and click OK. Type IPCONFIG at the prompt, then press ENTER.
c. Compare the IP address, subnet, and gateway of the PC listed in the command prompt to the information listed on the Network
Settings list printed from the Printer.
The first three sets of numbers should be identical. The last sequence of numbers MUST be different. If this is not the case you will need to change the IP address of the Printer.
d. PING the Brother IP
address.
Open the command prompt on the PC by clicking START, RUN, and then eraseany existing text in this box.
At the command prompt type: ping XXX.XXX.XXX.XXX (XXX.XXX.XXX.XXX = the IP address listed on the network)
If there is a reply to the
PING command, verify the driver is configuredwith the correct IP Address.
1. Click on WINDOWS/START and type CONTROL PRINTERS in the Start Search line. Press the ENTER key.
2. Right click on the Brother driver in the Printers List and select
Properties.
3. Select the Ports tab.
4. Expand the Port column so you can see the entire name or IP Address the port is assigned to.
5. Verify this number is the same as the IP Address from the Network Settings Page. If the number is different,
Click the Add Port... button.
6. Select Standard TCP/IP Port and click New Port. Follow the New Port Wizard to assign the printer the IP address you configured for the printer. Close the New Port window.
7. Click Apply to set the IP Address port in
the Properties. Click OK toexit Properties.
8. Print a test to confirm the printer is now online and working.
Brother strongly recommends assigning the printer a static IP Address. You can use the current IP Address or obtain a new IP Address from
your network administrator or Internet Service Provider.
Once you have obtained an IP Address for the printer you will need to assign that IP Address to the printer and set it as a static IP Address.
1. Open an Internet web browser (ex. Internet
Explorer).
2. Enter the current printer IP Address on the Address line and press the Enter key on the keyboard. This will display the printer's built in web management page.
3. Select Network Configuration. A login screen will appear. The
defaultUser Name is admin. The default Password is access. Click OK.
4. Click Configure TCP/IP.
5. Keep the same IP Address or enter the new IP Address in the IP Address field.
6. Next to Boot Method select Static.
7. Click Submit.
8. Close
the Internet web browser.
9. Print the Network Configuration from the printer again by pressing the GO button three times. Verify the IP Address listed on the last pageis the IP Address your network administrator or Internet service provider supplied
to you. To the right of the IP Address, it will indicate (set manually).
Hope this help other people with this problem.
