johnwiseman
MIS
Hi,
I have had a 512 broadband connection for about 10 months. Over the last 3 months, when I use the phone the broadband connection cuts off.
Also sometimes the connection is not there so the green light flashes on the modem. This clears when I pick up the phone hear the dialing tone and put it down again, I then get the solid green.
I have 2 micro filters and have replaced both. One filter is in the main socket with phone/modem connection. The modem connection goes via a 10 meter extender from the filter to and extension box which the modem plugs into via a second Micro filter. I have tried plugging the modem straight into the extention box but I do not get a signal at all which is why I am using the second filter in this way.
I contacted my supplier who could find no fault with the line.
The modem is a Speedtouch 330. PC is built on a xp2600 barton running XP pro sp2.
Thanks in advance
John
I have had a 512 broadband connection for about 10 months. Over the last 3 months, when I use the phone the broadband connection cuts off.
Also sometimes the connection is not there so the green light flashes on the modem. This clears when I pick up the phone hear the dialing tone and put it down again, I then get the solid green.
I have 2 micro filters and have replaced both. One filter is in the main socket with phone/modem connection. The modem connection goes via a 10 meter extender from the filter to and extension box which the modem plugs into via a second Micro filter. I have tried plugging the modem straight into the extention box but I do not get a signal at all which is why I am using the second filter in this way.
I contacted my supplier who could find no fault with the line.
The modem is a Speedtouch 330. PC is built on a xp2600 barton running XP pro sp2.
Thanks in advance
John