BrightStore ArcServe Backup 9.01 Exchange Agent Problem

[castillr]

I have succesfully configured the Exchange Agent and my brick level backup runs without any problems, but when I
try to test a restore of a backed up mailbox I get the following error:
E8601 Failed to connect agent. (EC=Invalid user ID or password was submitted.)
I am entering the same Id and password that I used to do my backup. My restore fails.
Any ideas? Thanks

 

[Damian1966]

Hi Castillr

I had this problems last week, eventually contacted CA support and they pointed me in the right direction.
After you select the mailbox and the destination and then select start, a box titled "Session username and password" will appear. On the Machine Tab you need to input the username and password. You also need to select the DBAgent Tab and type in the username and password here as well.

Regards

Damian1966