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Bridged Appearances will not ring.

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AL16

Programmer
Sep 5, 2008
22
US
G700 system with a bridged appearance on five phones. When call comes through it only rings on one phone. I have compared the phone that the call comes through on and the phones that the call does not come through on and they both look exactly the same programming wise. Any ideas?
 
change station xxxx Page 2 of 5

Bridged Call Alerting? y

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

35 years Bell, AT&T, Lucent, Avaya
Tier 3 for 25 years and counting
 
Bridged Call alerting is set to y on all of the phones.
 
Also

4-6:brdg-appr B:1-3 E:xxxxx R:r

On all phones.
 
check for send all calls on the phones that do not ring, status the phones that do not ring to see if group restrict is on or anything like that.
 
also check to see if the phone extensions with the bridge buttons are in the cover path of the station that is bridged.

Read about bridged appearance and coverage features, interactions, limitations and considerations.

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

35 years Bell, AT&T, Lucent, Avaya
Tier 3 for 25 years and counting
 
Hi,

I'm a french new AVAYA user and I had the same problem.

To resolve it, I've put "y" on the "per button ring control" in the station options.

I hope this will help you.

Bye.
 
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