First off Bridge Appearance does work in my system, however my current situation does not seem to be working. Here is the situation
I have a VDN 3445 that uses vector 73 which routes after 2 seconds to a virtual number 0745 which has a coverage path 15 which sends to a call answer group of 35. In that call answer group I have created a station calls 0781 and 0783.
I have another VDN 3444 that uses vector 74 which routes after 2 seconds to a virtual number 0746 which has a coverage path 16 which sends to a call answer group of 34. In that call answer group I have created a station calls 0780 and 0782.
With the two stations next to each other will say for this example 0780 and 0781 logged in to Avaya 9620's IP.
Here is the breakdown of the stations.
0780
call-appr AUTO A/D N
call-appr AUTO A/D N
brdg-appr B1 0781 R r
0781
call-appr AUTO A/D N
call-appr AUTO A/D N
brdg-appr B1 0780 R r
For both of these stations the following is set to YES
Bridged Call Alerting Y
Per Button Ring Control Y
For both cov paths I have
Terminate to Coverage Pts with Bridged Appearances YES
My problem is this when I pick up 0780 I see the light turn on representing the bridge and the same for 0781. However any calls that come in for either extension does not light up and I have no idea why.
Thanks for looking at my problem and hopefully somebody out there has gone through the same thing and knows the answer.
I have a VDN 3445 that uses vector 73 which routes after 2 seconds to a virtual number 0745 which has a coverage path 15 which sends to a call answer group of 35. In that call answer group I have created a station calls 0781 and 0783.
I have another VDN 3444 that uses vector 74 which routes after 2 seconds to a virtual number 0746 which has a coverage path 16 which sends to a call answer group of 34. In that call answer group I have created a station calls 0780 and 0782.
With the two stations next to each other will say for this example 0780 and 0781 logged in to Avaya 9620's IP.
Here is the breakdown of the stations.
0780
call-appr AUTO A/D N
call-appr AUTO A/D N
brdg-appr B1 0781 R r
0781
call-appr AUTO A/D N
call-appr AUTO A/D N
brdg-appr B1 0780 R r
For both of these stations the following is set to YES
Bridged Call Alerting Y
Per Button Ring Control Y
For both cov paths I have
Terminate to Coverage Pts with Bridged Appearances YES
My problem is this when I pick up 0780 I see the light turn on representing the bridge and the same for 0781. However any calls that come in for either extension does not light up and I have no idea why.
Thanks for looking at my problem and hopefully somebody out there has gone through the same thing and knows the answer.