BOXI, Rel 2 Print Problem or is it me?

[kskid]

With BOXI Infoview, Release 1, what I saw in Crystal Viewer and what I printed were the same. With Release 2, my printout is different from the Crystal Viewer. What was in Times New Roman 8 is now Arial bold 10. Any idea what I am missing?

 

[kskid]

I forgot to mention that there is a work around. Instead of printing directly from Crystal Viewer, I can export to pdf format and then print the pdf file and get the proper fonts. However, these are extra steps I much rather avoid.

 

[Turkbear]

Hi,
Are the same printer drivers on the XI server as were used to design the report..Did you have that printer selected when you published it?

Which Viewer?





To Paraphrase:"The Help you get is proportional to the Help you give.."

 

[kskid]

From Infoview,

[ol]
[li]I click on the report and supply the parameters (name).[/li]
[li]The results are displayed in CrystalReportViewer[/li]
[li]I click on the print icon from the Infoview report Toolbar and I get the incorrect fonts.[/li]
[/ol]

To get the proper font,
[ol]
[li]I click on the report and supply the parameters (name).[/li]
[li]The results are displayed in CrystalReportViewer[/li]
[li]Click on the Export icon from the Infoview report Toolbar and click on Adobe Acrobat. When the resulting pdf report can then be printed with the proper fonts.[/li]
[/ol]

Is there a dll that I am missing with CrystalReportViewer in Release 2 that was available in Release 1. The default printer drivers were the same.

-lw