both intercom buttons ring randomly @ ext 10, no trunks in use.

[ic1ssbill]

I have a customer with a Partner ACS R5.0 with an Partner mail VS R5. The intercom buttons ring randomly at Ext 10. No other stations are affected.

 

[TouchToneTommy]

You've probably added Ext. 10 to the Voicemail Hunt Group 7

Check #505-7-10 and make sure it is 2-Not Assigned

 

[budbyrd]

Does the display show anything?


Dermis and feline can be divorced by manifold methods.*
*(Disclaimer for all advise given)--'Version Dependent'

 

[ic1ssbill]

X10 is not assigned to hunt group 7, only partner mail ports (2)

 

[ic1ssbill]

display says voice messaging system.

 

[budbyrd]

Then those are probably calls that don't clear when someone hangs up before they transfer.

Dermis and feline can be divorced by manifold methods.*
*(Disclaimer for all advise given)--'Version Dependent'

 

[Dexman]

Is the telephone service provider the RBOC or a CLEC? Is service being delivered via traditional copper pairs or by some other method?

I "FEATURE 00

 

[wireboy]

the symptoms could be caused as budbyrd describes. you have tried ttt's good solution. these symptoms are a fairly common user complaint of older loop trunk systems. does the user's pain warrant a serious solution?

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