Hi
We have a boss group setup that rings two extensions. We want the boss group to go to one voicemail box after it rings 4 times. I have the group no answer and busy forwarded to the voicemail box but it takes 16 rings before it forwards. I'm wondering if there is a timer somewhere that would change this as this is way too many rings. I tried adjusting the delayed ring timer in the boss group but it didn't change anything and I'm pretty sure that isn't what it's for.
Any help would be appreciated.
We have a boss group setup that rings two extensions. We want the boss group to go to one voicemail box after it rings 4 times. I have the group no answer and busy forwarded to the voicemail box but it takes 16 rings before it forwards. I'm wondering if there is a timer somewhere that would change this as this is way too many rings. I tried adjusting the delayed ring timer in the boss group but it didn't change anything and I'm pretty sure that isn't what it's for.
Any help would be appreciated.