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Boss doesn't believe in training 3

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rphips

IS-IT--Management
Sep 12, 2003
590
US
Good Day

I work for a company that seems to believe that IT training is a waste of time and they take a keep trying until you get it right attitude. Shoot the want even approve purchases of books.

Right now we are implimenting some serious network designs that my boss dreamed up such as dual T1's with a DSL fail safe and other things he has read about.
I am the only person here and if it wasn't for you guys I would not accomplish as much as I have.
I am willing to try and implement anything if I can find the "How To" but there is always time constrants put on, example:

dual T1's with a DSL fail safe. I know it takes some programming of the router but I have never done it before, don't know anything about it and have never been trained in Cisco products. o how am I suppose to do this in 1 day since the company cannot be without the internet.

I can't afford to pay for training myself ( grossly under paid and married with children) and in this economy I am one of the lucky ones who has a IT job.

I guess I am just worried that nothing will work and I don't know how to convience my boss to send me to training.

Any suggestions on how I can convience him?





bob

"ZOINKS !!!!!"

Shaggy

 
Keep in mind that often, not always, managers need to receive a sales pitch in order to procced with spending money. Although your management should realize your need to receive training, communicating that need is your job. How does this communication work now?

--
Mike
 
ill also add that saying you need training and then doing all the work so he only has to sign for said trainging can be different.
i go to my boss and say i need training on x, he says no(for whatever reason).
or
i go to my boss saying i need training on x and a class is on this date and will cost this much and covers this curiculum which will help me to do my job this way or do to so this project. hes proably more likely to consider the second one. he may still say no, but you dont know unless you ask that way
 
Thanks for responding

Believe me when I say, I have tried almost everything.
I have spoken to him and had in my position - schools, cost, and classes that I need to attend. I have discussed that with everthing coming inhouse we need to tighten up on security. I have even presented him with articules about the dangers of lax security. He just agrees with me then it is dropped and nothing ever happens. I will mention it again a week later but the same thing happens. Al I get is yes I agree, and I will look into it. then nothing.

Any help and suggestions.



bob

"ZOINKS !!!!!"

Shaggy

 
Stop mentioning it and start putting it in writing. Foramlly request the training you want and state why you need it and what the consequences of not getting it are. Copy HR with your request if they have one. Consider copying your boss's boss. Insist on a written response to your request. This will cover you if they refuse to grant you training and the consequences you fear do happen. It also tends to make bosses more aware that they will be blamed for not giving you necessary training if they don't approve it, making approval more likely. But in a small company they may not have any actual money for training available (frequently small companies have no budget for this).

Questions about posting. See faq183-874
 
It sounds like he doesn't neccessarily object to your training, he just doesn't follow-through on "looking into it."

Remember - The squeeky wheel gets the grease. Hold him accountable for what he says he'll do by bugging (I mean asking) him and continually asking if he's followed-through.

--
Mike
 
hey our business is just like any other, if you were a carpenter and needed a hammer if the boss wouldnt buy it you would either use a rock(make your own) or buy it yourself.


if it is to be it's up to me
 
Doing it right the first time is always cheaper than doing it again and again and again. Think of the cost savings if your training prevents a week of downtime. You could always give your boss an ROI on training versus "diving in head first into the empty pool".

OTOH, I'm the same as you and find this site priceless. It's saved my biscuits more times than I can count. I have no formal training in anything, and most of the time my mode of work is "trial by fire". However, because of the vast resources on the internet, and having Mr. Google as a research assistant, I know that you can do this without formal training, you may just have to do it twice.
 
Thanks SQLsister and Dollie

I developed the ROI on lacking training vs down time , as you said, documented what training is needed and the consiquences of lack of training, I even went so far as to put in training vs hiring a trained person or a consultant.
Expeciaaly since I am not talking about the whole MCSE or Cisco track, just a few classes to bring me up to speed such as Exchange and load balancing of routers.

Well it worked it went from my boss to HR to the owner who is now paying for my training using his own gold American Express card.

Once again thank you all



bob

"ZOINKS !!!!!"

Shaggy

 
Congratulations! I hope the training goes well, as does the project!
 
There is a guy in Australia who was asked about the cost of training his staff for his bakery...
"But what if you train someone and they leave?"
His reply was
"But what if I don't train them and they stay?"

Training is an important part of any business. Any good manager should realize this.


Editor and Publisher of Crystal Clear
 
Some of the training I have been to was terrible. I would also be reluctant about spending money on sending an employee to training. I think one reason why it is bad is because the people paying for it aren't there to see it. The people getting the training don't complain because they aren't paying for it.

If you can get good experience on your job, I would be satisfied with that.
 
It sounds like you've had some bad experiences with training.

It's very hard to get OJT when there isn't someone there to actually train you. Learning on your own slows the process to a crawl. From what I've seen, the people getting the training are there because it is possibly crucial to their job and how it is handled in the future, and most people take it seriously.

The ones who are just there because the boss is paying for it should step aside and let those who appreciate the fact that jobs are hard to come by get the training and do the work.

Sorry, ranting off.
 
In response to your ranting, my training was for an A+ course in 1997. It did nothing to prepare me for the actual tests. I paid for it.

 
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