Boot up bleep sound on the 11xx IP Phones after the Nortel / Avaya symbol 2

[Firebird Scrambler]

Hello everyone

I've got two 1140e phones, both with the latest and same level of firmware (0625C94). During the boot up, one gives out the jingle sound, but the other one is silent. Is there a setting on the phone to alter this as I can't find it.

Any help would be great please. It's not important, but more of a query.


Firebird Scrambler
Nortel Meridian 1 / Succession and BCM / Norstar Programmer in the UK
Advance knowledge on BCM support

http://www.linkedin.com/in/davidbromley

 

[Firebird Scrambler]

Today, I've enabled SSH on one of the 1140e phones that has the boot up audio intro sound by doing the following method.

On the 1140e phone, I went into the configuration screen and selected option
2. Local diagnostics, then
6. Advanced Diag Tools using (color*set) 26567*738 and OK.
I just ticked the Enable SSH box and entered in a user name and password.

After logging in with a SSH client such as ZOC or PuTTY etc, I keyed on pdtHelp to list out all the commands and found this one of

PDT> showWavPlay
Audio intro is ON

What I can't seem to do, is to find a way of turning the boot up intro sound on or off via the IP phone or through SSH. I tried to see if FTP works, but that doesn't and I was wondering if there is a file that I can edit instead?.

PDT> ls -f

Listing Directory .:
drwxrwxrwx 1 0 0 2048 Jan 1 1980 nvram/
-rwxrwxrwx 1 0 0 5629 May 27 15:34 SystemConfig.dat
drwxrwxrwx 1 0 0 2048 May 27 15:34 ECR/
drwxrwxrwx 1 0 0 2048 May 27 14:54 security/
-rwxrwxrwx 1 0 0 24 May 26 13:59 lldp.dat
-rwxrwxrwx 1 0 0 1059 Mar 25 16:54 ssh_rsa.key
-rwxrwxrwx 1 0 0 42 May 28 03:17 sshuserdata.dat
-rwxrwxrwx 1 0 0 26 Mar 25 16:55 cookies
-rwxrwxrwx 1 0 0 32768 May 14 00:19 appGEM.img
-rwxrwxrwx 1 0 0 1 May 26 14:34 ntnt_cfg.dat
-rwxrwxrwx 1 0 0 1 May 26 14:34 dscpovr.dat
-rwxrwxrwx 1 0 0 2 May 26 14:34 pskcfg.dat

It might have been that an earlier release of firmware that I had and it may have had an option to turn the sound off and on. On the phone that didn't have the boot up sound, I was able to do a factory reset using the typical **73639 (MAC) ## etc when the phone was already in use. After the last "#" was applied, I got the "Rebooting" message.

During the boot up, the sound came back on again.
Is there a way of altering a file to control the boot up sound?.



Firebird Scrambler
Nortel Meridian 1 / Succession and BCM / Norstar Programmer in the UK
Advance knowledge on BCM support

http://www.linkedin.com/in/davidbromley

 

[Firebird Scrambler]

I've been battling on and off for a few days with trying to find out how to alter the boot up bleep sound on the IP phones and have been learning about using the TFTP server whilst testing out different levels of firmware. I've discovered that using SSH access on my test 1140e phone shows that there has been many changes made to the different firmware level over the years.

I alway's kept away from TFTP as I never really had much luck with it. However, I've now done a guide that I hope some of you might like to read that explains in detail on how to change the firmware.

In my case, I've gone backwards and forwards from good old Nortel firmware to Avaya and back and also to some SIP releases and back again.

I know that some of you know this process, but some of you might find it useful if you happen to work on SRG sites and find that replacing or installing an IP phone with the wrong firmware can now be dealt with by changing it to match the CS1000 system.



Firebird Scrambler
Nortel Meridian 1 / Succession and BCM / Norstar Programmer in the UK
Advance knowledge on BCM support

http://www.linkedin.com/in/davidbromley

 

[bhassell2000]

Thank you Mr Firebfird!

Thanks,

Buddy

Linked in Profile

http://www.linkedin.com/in/buddyhassell

 

[Wanebo]

Nicely put together. Well done.

We have a somewhat similar inhouse procedure for restoring firmware to a set that has a corrupt or bad firmware file. I suggest taking an older set or two and practicing upgrading and downgrading them just to get the procedures down. It is very possible to brick sets during a firmware download, and put them at a point where they cannot be recovered. That is why I would never recommend a nonprofessional attempt to do a firmware recovery. Most (if not all) normal firmware updates should be performed using the utility located in element manager, software, IP phone firmware. We have had to do manual updates to some sets that had very old firmware but that is definitely not the norm.

Were you ever able to remove the initial Nortel/Avaya splash sound? I wouldn't think that it would be possible unless you had a custom firmware file written and compiled that didn't have the sound in it.

 

[Firebird Scrambler]

Thanks Buddy and Wanebo

I'm still puzzled how I had previously done it on a set before and by using SSH into my 1140e set, I was able to discover that there is something in there as shown below at the bottom.

[SSH] Server Version Mocana SSH
[SSH] Logged in (password)

Welcome to Avaya problem determination tool.

You are connected to 1140E IP Deskphone.

HW version:18001xxxxxxxxx6625

FW version 0625C94

MAC 001xxxxxxxxx

IP 86.130.12.26

Bluetooth address 001xxxxxxxxx



Type "pdtHelp" for list of available commands.
Type "bye" to exit current shell.
PDT> pdtHelp

pdtHelp Print PDT shell help
setLogLevel <loglevel> Set LogLevel, Critical:1, Major:2, Minor:3, Warning:4, Info:5
setRecoveryLevel <recovery level> Set RecoveryLevel, Critical:1, Major:2, Minor:3
setAutoRecoveryFlag <flag> Set auto recovery flag, turn on:1, turn off:0
printLogLevel Print current logLevel, Critical:1, Major:2, Minor:3, Warning: 4, Info:5
printRecoveryLevel Print current recoveryLevel, Critical:1, Major:2, Minor:3
printAutoRecoveryFlag Print auto recovery flag
printUptime Print set uptime
printLogFile [severity level] Print log files; Args - Critical:1, Major:2, Minor:3, Warning:4, Info:5
clearLogFile Clear content of error log file
taskMonShow Show task monitor list
taskMonAddTask <taskName | task id> Add a task to task minitor
taskMonRemoveTask <taskName | task id> Remove a task from task monitor
setCpuSamplingPeriod <value> Set CPU sampling period, range: 180-360s, step 10s
i Print all task Info
ti <taskName | task id> Complete info on TCB for task
tt <taskName | task id> Task Trace
memShow [level] Show system memory partition blocks and statistics
checkStack <taskName | task id> Print a task's stack usage
ls [dirname] [-f] List contents of directory, -f: include details
lsr [dirname] Recursive list of directory contents
cd [dirname] Set current working path
usbFsShow Display MSDOS volume configuration data of USB memory stick
usbls [dirname] [-f] List contents of USB directory, -f: include details
usblsr [dirname] Recursive list of USB directory contents
usbcd [dirname] Set current USB working path
pwd Print the current default directory
ping <host ip> [# of pings] Test that a remote host is reachable
tracert <host ip> [max hops] Traceroute to any host
netinfo Print common network info
showPCPortStatistics Print PC Port Statistic
routeshow Display host and network routing tables and stats
arpShow Display entries in the system ARP table
listcerts List all trusted certificates
printcert <index> Print a trusted certificate in detail
listcrls Prints a detailed list of CRLs
listdevcerts Prints all device certificates
listsecuritylogs Lists all events logged through the security interface
securitypolicy Prints the current Security Policy values
gxasinfo List the GXAS configuration and current status
reportWidgetData Show widgets info
reportWindowData Show windows hierarchy
turnOnScreenScrape Turn Screen Scrape feature on
turnOffScreenScrape Turn Screen Scrape feature off
setScreenScrapeDelay <delay> Set delay in ms for the Screen Scrape process
sendKey <code> <state> Emulate key with a code "code". State 0/1/2 = Key Down Message/Key Up Message/Key combination down followed by up.
BTDiagOn Turn on enhanced BT diagnostic
BTDiagOff Turn off enhanced BT diagnostic
showVPNStatistics Show VPN Statistics
showVPNStatus Show VPN Status
showVPNFilter Show VPN Filter
setVPNLogLevel <loglevel> Set VPN Log Level - 0:turn off log/1:log info/2:log info,error/3:log error,debug,info
printVPNLogLevel Print current VPN logLevel - 0:turn off log/1:log info/2:log info,error/3:log error,debug,info
showFIPSStatus Show FIPS Status
setVPNNatKeepaliveIntervalOverride <interval> Set VPN NAT Keepalive Interval Override
scrShow Show SCR Status
deleteSigmaFiles <fileType> Remove SIP files; Args - 1:remove SIP languages/2:remove SIP tones/3:remove SIP logs/4:remove SIP profiles
showPushAgent Show PUSH Agent Configuration
showWmlConfig Show WML Browser Configuration
showPCPortRenegotiate Show PC port renegotiate
showWavPlay Show if audio intro is played on boot up
wvClearLogs Remove WindView log files
printSetInfo Print HardwareID, FirmwareID and MAC address
vxshell Switch to vxShell
bye Exit current shell
reboot Reboot the set
PDT> showWavPlay
Audio intro is ON
PDT>

I'm sure there is a setting somewhere in there?.


Firebird Scrambler
Nortel Meridian 1 / Succession and BCM / Norstar Programmer in the UK
Advance knowledge on BCM support

http://www.linkedin.com/in/davidbromley

 

[Firebird Scrambler]

Can anyone tell me where I can obtain the provisioning files for any of the 11xx or 12xx Nortel/Avaya IP phones please?. I have a BCM 50 system and it looks as if there were files available for either the BCM or CS1K etc.


Firebird Scrambler
Nortel Meridian 1 / Succession and BCM / Norstar Programmer in the UK
Advance knowledge on BCM support

http://www.linkedin.com/in/davidbromley