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BMC Remedy 7.1 - anyone know how form views are stored in Remedy 7.1?

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diskpanic

Vendor
Jun 30, 2009
2
US
Have a new hire on our help desk, and when I was trying to set up his Remedy views, I discovered that the *.arv files are no longer apparently how the form views are stored (found this out by putting all of the *arv's in a .zip and reloading Remedy). No matter how much I change the form view, I can't get any of the .arv's in my HOME folder to update.

I can't find anywhere on our system where the form view is stored. I've an itching suspicion that it's now stored server side, but I had to make sure, so...

(1) How and where are BMC Remedy 7.1.0 form views stored?
(2) How can I share said form view with another user?

Thanks in advance.
 
Got with my IT guy and we found the answer.

Remedy 7.1 is now saving changes to Form Views and probably other Remedy settings to the Windows profile (at least in the case of Windows OS). In the case of my situation, it saved these views to:

C:\Documents and Settings\All Users\Application Data\AR System\

Hope this is useful to someone.
 
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