Bluey/Green Haze when scanning

[djw2k3]

Hi all,

Been using a USB Canon MP360 Smartbase for abot 12 months now.

Have started seeing a bluey/green haze on colour scans of predominatly white documents... Don't have a clue what might be causing this. Has worked fine up until now.

Can anyone shed any light on this?

Thanks in advance

Dave

 

[kiddpete]

Could be dust or debri on the sensor. You could try blowing it off.

 

[micker377]

Does the scanner use LED's, or a flourescent tube?

 

[djw2k3]

Hi Micker,

Uses flouro tube

 

[micker377]

Is the tube replaceble? If so, it might be a cheap place to start. You say "about 12 months". What is the warranty on the unit?

 

[djw2k3]

Hi Micker,

Is it a known tube problem? Would have to go digging for the warranty...

DW

 

[micker377]

I don't know if it's a common problem, both my scanners use LED's. Have you tried Canon support?