Blue User? 1

[toeknee23]

Trying to delete a specific user's desktop but Symposium responds with "Failed to Delete Desktop. Security Server Error. Please contact your administrator."

This user doesn't have any special access rights - and -we're able to delete other user's (with same access as this user) without incident.

There is a matching alarm. "40829 - Delete blue user error -1".

Has anyone come across this before? Any ideas?

 

[cgilmer]

blue is the sybase database name. all user id's have a sybase id created for access to reports and such.

You might check to see if they have any scheduled reports out there as well.

 

[toeknee23]

cgilmer lead the way.

The user had scheduled reports.
We deleted the scheduled reports owned by the user and Symposium allowed us to delete him.