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Blue Screen

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micker377

Technical User
Jan 15, 2003
3,864
US
I thought I knew what B.S. meant. Now I'm finding that it means Blue Screen!
About once a week, my Win 7 Pro 64 bit, goes B.S. It (hardware), has been working fine since Win 7 came out.
I get 0x0000001A. I ran the Win 7 memory check, and got a message that "there is a hardware problem - consult the manufacturer"... big help (but no memory errors). Event Viewer states that "Windows has crashed due to an unexpected shut down"... more great help! I did pull the mem sticks and cleaned them. Blew out the dust while I was in there (I do this regularly). Reseated boards. Any more ideas?
 
I would probably test the hard drive and RAM with a third party tester such as Memtest to see if there are any errors still lingering.

"You don't now what you got, till its gone..
80's hair band Cinderella or ode to data backups???
 
Is there any Bios update available for your machine? Have you made sure that the Bios is running at the Safe Defaults settings?

The links below indicate that the fault occurs because of memory management on your machine.



A question posted in the appropriate hardware forum might also offer you some clues and resolution?.
 
A question posted in the appropriate hardware forum"
I would if I knew what the "proper" forum is! All I get is a indication of "Hardware problem detected".
Doesn't help much! <grin>
 
Update.
I downloaded and ran the new version of mem-test. It told me that the memory was bad. I have two sticks of Crucial DDR2 800 (I only have two slots). I tried each stick one-by-one. Both tested O.K! I tried each one in each slot, and they still tested bad when BOTH were used!
So I bought two new sticks. They test O.K.! So far - so good.
I'm wondering if since the old sticks check O.K. , should I keep them for future use?
 
Any chance the RAM is covered by any Warranty or Refund option?

You would never be 100% sure of reliability if you kept them, and also they may not match other machines if you used them in those.
 
>> DDR2 800
old tech, you probably could either sell them on eBay or keep them for another project...

but remember, DDR3 is standard these days, DDR2 is becoming rarer each day, and DDR4 is almost ready to hit the market...

Ben
"If it works don't fix it! If it doesn't use a sledgehammer..."
How to ask a question, when posting them to a professional forum.
Only ask questions with yes/no answers if you want "yes" or "no"
 
I contacted Crucial to try to get an exchange. "Ballistix" sticks are supposed to be lifetime guarantee. I have 15 days to return the two replacement sticks I bought from Fry's. Let's see what happens!
 
Update:
I just received this email from Crucial:
"Thank you for contacting Crucial. The two replacement modules you will be receiving incorporate a new chip build, which operates at a lower voltage than the modules you are returning. The new voltage for your replacement modules is ( 1.8v)."
Interesting!
 
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