blue screen

[rodwf]

i have an xp home pc that when boots i get the options of safe mode / last good config / start normal, regardless of what i choose i get a blue screen, the blue screen flashes for less than a second and then reboots back to the options screen.
Anyone have any idea of possible cause or my options to fix it?

p.s. i've tried system recovery but that hangs.

 

[gavm99]

Use the F8 options to turn off the automatic reboot when an error occurs. This will then allow you to view the blue screen error code. Write it down and let us know!

Gavin Moorhouse

http://www.lucidcomputersolutions.co.uk

Check out my blog

http://www.thelucidview.co.uk

Follow me on Twitter

http://www.twitter.com/lucidblog

 

[BadBigBen]

Anyone have any idea of possible cause or my options to fix it?

not enough information to possible have a clue to recommend anything...

we will need the BSOD error code for further analysis...

How To Disable Automatic Restart For BSOD If You Are Unable To Get Into Windows

http://www.technibble.com/how-to-di...r-bsod-if-you-are-unable-to-get-into-windows/

Ben
"If it works don't fix it! If it doesn't use a sledgehammer..."
How to ask a question, when posting them to a professional forum.
Only ask questions with yes/no answers if you want "yes" or "no"

 

[linney]

Some general troubleshooting options are mentioned in this thread.

Cannot logon to winxp...losing lots of valuable documents
thread779-975236

 

[rodwf]

I tried F8 but the blue screen still flashed, so anyway i took a video of problem and replayed it back. The error message said 'Unmountable_Boot_volume' will i need to reinstall the o/s?

 

[linney]

Possibly but there are a few things you can try first.

How to install and use the Recovery Console in Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;307654&FR=1&PA=1&SD=HSCH

Have a look at running ChkDsk /r, while your are in the Recovery Console have a look at the FixBoot and FixMbr commands.

"STOP 0x000000ED UNMOUNTABLE_BOOT_VOLUME" Error Message When You Restart Your Computer or Upgrade to Windows XP

http://support.microsoft.com/default.aspx?scid=kb;en-us;297185&FR=1&PA=1&SD=HSCH

Got a floppy drive? These can work from CD with the use of Nero or similar to create a bootable CD.

How to Use System Files to Create a Boot Disk to Guard Against Being Unable to Start Windows XP (Q314079)

http://support.microsoft.com/support/kb/articles/q314/0/79.asp

Q305595 - HOW TO: Create a Boot Disk for an NTFS or FAT Partition in Windows XP

http://support.microsoft.com/support/kb/articles/q305/5/95.asp

Have you tried setting the Bios to Safe defaults?

If they don't work you could try repairing windows by running it over itself. You will lose all your windows updates but your files will be untouched.

How to Perform an In-Place Upgrade (Reinstallation) of Windows XP (Q315341)

http://support.microsoft.com/kb/315341/en-us