Blue Screen : Unable to load image SYMEVENT.SYS, Win32 error 0n2

[dbdev999]

Dear all
We have problem server blue screen(window 2003 Standard R2 with SP2). After Server Restart and We Check minidump file it seems some problem relate Norton antivirus(Corperate Edition V.10.0.0.359) . Please see detail at below

*******************************************************************************
* *
* Bugcheck Analysis *
* *
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Use !analyze -v to get detailed debugging information.

BugCheck 1000000A, {7056a8c8, d0000002, 1, 8084732b}

Unable to load image mrxsmb.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for mrxsmb.sys
*** WARNING: Unable to verify timestamp for rdbss.sys
*** WARNING: Unable to verify timestamp for fltMgr.sys
Unable to load image SYMEVENT.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SYMEVENT.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMEVENT.SYS
Probably caused by : Unknown_Image ( nt!KiTrap0E+aa )

Why debugging log write : Probably caused by : Unknown_Image ? Reason?
How do i do for fix it?
Any idea,Please advice

Thank for advance

 

[58sniper]

Can you boot into Safe Mode and set the Norton services to disabled?

Pat Richard MVP
Plan for performance, and capacity takes care of itself. Plan for capacity, and suffer poor performance.

http://www.ucblogs.net/blogs/exchange/

 

[dbdev999]

Dear Sniper
Can't. Because server stay at customer site.But, when server restart it's can normally to run. And this problem(blue screen) I see first time.

Can i stop service in normal mode?
Anything else, I should do?