blue screen, recovery console

[shownuff001]

I recently got a blue screen stop error on one of my office pc. I was just wondering if anyone knows af any known techniques I could employ to using the recovery console in win2000.

note:

the pc boots and lets me choose a windows profile but no matter what profile i choose or last known good config. It will blue screen with the following error

PROCESS1_FAILURE TO EXECUTE


ANY TIPS ON POSSIBLE RECOVERY PROCESS, BEFORE I BEGIN STANDARD RECOVERY BY REINSTALLING OS ON PRIMARY PARTITION.

 

[wolluf]

Might be helpful to post what blue screen is saying.

Could try recovery console (

http://support.microsoft.com/default.aspx?scid=kb;en-us;229716)

- then run chkdsk.

Could try repair reinstall. Boot from 2k install CD and choose NEW installation (NOT repair). It should find your installation and offer to repair it for you (type R to accept this). Now basically goes through install processs, but should leave data, settings and apps intact - looses windows updates.